Careers at Gateway

As we continue to grow, we are searching for enthusiastic and motivated individuals ready to start a rewarding career with us as a Trainee Property Manager at our prestigious office in Mayfair, London.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

Working alongside highly experienced property management professionals, your role will include:

• Proactively managing a diverse portfolio of apartment blocks
• Assisting with the preparation of Service Charge information and accounts
• Supporting budget preparation and ongoing budget management
• Handling maintenance issues promptly and effectively.
• Liaising with customers and clients to ensure high service standards
• Building strong client relationships and manage stakeholder expectations
• Using active listening and negotiation skills to resolve issues
• Demonstrating ambition, resilience, and analytical thinking.
• Receiving full training and support to achieve IRPM qualification (if not already held)

We are looking for individuals with:

• Demonstrate exceptional organisational and time management skills
• Possess excellent written and verbal communication abilities
• Showcase a proactive and solution-oriented approach to handling complex property matters
• Exhibit strong analytical and problem-solving capabilities
• Have the ability to work collaboratively within a team and independently when required

What You Need

• Minimum 1 year of experience in the property industry and/or in a customer service role

Job location: Mayfair, London
Hours: 37.5 hours per week shift pattern covering Monday to Saturday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are searching for enthusiastic and motivated individuals with a passion for property and world-class client and customer service, ready to take the next step in their Property Management career and join us at our prestigious office in Mayfair, London.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

You will be responsible for providing effective and efficient administrative support to a team of busy Property Managers. Your role will require strong organisational skills, meticulous attention to detail and proactivity, ensuring the smooth running of our property management operations. The ideal candidate will be adaptable, eager to learn and possess excellent IT skills, including proficiency in Word and Excel.

Key responsibilities include:

• Provide administrative support to Property Managers for a diverse portfolio of residential blocks
• Assist with scheduling and coordinating meetings, including Annual General Meetings (AGMs) and Directors' meetings
• Liaise with clients, residents, and contractors to support day-to-day property management functions
• Assist with preparing documents, reports, and correspondence related to property management
• Ensure the accurate management of property files, budgets, and other administrative records
• Coordinate maintenance requests, repairs, and compliance checks as directed by Property Managers
• Support the Property Managers in ensuring compliance with relevant regulations and company policies

We are looking for individuals with:

• Excellent organisational and time management skills
• Strong attention to detail and ability to work under pressure
• A proactive and solution-focused approach to tasks
• Strong communication skills, both written and verbal
• The ability to work well within a team and independently when required

What You Need

• Minimum 1 years’ experience in Block Management
• Minimum of 1 years’ experience in an administrative capacity

Job location: Mayfair, London
Hours: 37.5 hours per week shift pattern covering Monday to Saturday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

Gateway is a leading property services company, offering expert solutions in property management, sales and lettings, conveyancing, mortgage advice, insurance, facilities management, surveying, and energy management.

Due to unprecedented new business success, we have an exciting opportunity for a Cleaner and Grounds Maintenance Operative to join our growing team at an incredible mixed-use development in a prestigious area of North London.

Gardening Duties:

• Grass cutting and lawn maintenance
• Hedge trimming and shaping
• Strimming and edging grass areas
• Weed spraying and removal
• Pruning trees, shrubs, and plants
• General garden tidying and waste disposal

Communal Cleaning Duties:

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks

Job Location: Islington, London (on-site)
Hours: Monday to Friday, 35 hours per week
Wage: £13.31 per hour
Annual leave: 20 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

An exciting opportunity has arisen for a Legal Assistant to join our busy Solicitors Enquiries Department at our office in Southend-on-Sea.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

• Producing sales information packs
• Dealing with pre-contract sales enquiries in respect of any relevant sales, re-mortgages or transfer of equity
• Post completion – dealing with and receipting Notice of Transfer/Charge
• Updating our company case management system with new lessee details/charge details
• Dealing with and creating Deed of Covenants, Certificate of Compliance and Share Certificates
• Ensuring the accounts are clear prior to the release of any sales information packs and on the completion of a sale
• Processing cheques and liaising with our accounts department
• Scanning and filing all documentation that passes through, e.g. Notices, Land Reg docs etc.

We are looking for individuals with:

• Working knowledge of Microsoft Office applications (Word and Excel)
• Strong administrative skills
• The ability to work to strict deadlines and hard a large and varied caseload
• Meticulous attention detail

What You Need

• Previous litigation experience is preferred

Job location: Southend-on-Sea, Essex
Hours: 37.5 hours per week shift pattern covering Monday to Saturday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are seeking passionate and driven individuals with cleaning and gardening skills to join our friendly team.

The Job

This role offers a wide range of responsibilities, including maintaining communal areas across residential developments in Southend-on-Sea and the surrounding areas, including, but not limited to:ot limited to:

Gardening Duties:

• Grass cutting and lawn maintenance
• Hedge trimming and shaping
• Strimming and edging grass areas
• Weed spraying and removal
• Pruning trees, shrubs, and plants
• General garden tidying and waste disposal

Communal Cleaning Duties:

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks
• Has a full, clean driving license (essential for the role)

Job Location: Southend-on-Sea, Essex
Hours: Monday to Friday
Annual leave: 20 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are seeking passionate and driven individuals with cleaning and gardening skills to join our friendly team.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

This role offers a wide range of responsibilities, including maintaining communal areas across residential developments in Dartford and the surrounding areas, including, but not limited to:

Gardening Duties:

• Grass cutting and lawn maintenance
• Hedge trimming and shaping
• Strimming and edging grass areas
• Weed spraying and removal
• Pruning trees, shrubs, and plants
• General garden tidying and waste disposal

Communal Cleaning Duties:

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors

The ideal candidate:

• Works well independently and as part of a team
• Maintains a consistently high standard of work
• Professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks

What You Need

• A full, clean manual driving license (essential for the role)

Job Location: Dartford
Hours: Monday to Friday
Annual leave: 20 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are searching for enthusiastic and motivated individuals ready to start a rewarding career with us as a Customer Services Administrator at our office in Southend-on-Sea.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

As a Customer Services Administrator, you will:

• Provide first line telephone support to leaseholders and tenants
• Liaise with 3rd party contractors
• Arrange maintenance visits
• Produce outgoing correspondence to residents
• Use active listening and negotiation skills to resolve issues

We are looking for individuals with:

• A can-do attitude
• Excellent telephone manner
• Strong written and verbal communication skills
• The ability to provide outstanding customer service
• Exceptional organisational and time management skills
• The ability to work collaboratively within a team and independently when required

What you need:

• Previous customer service experience
• Qualifications equivalent to GCSE level 4 or above in English and Maths

Job location: Southend-on-Sea, Essex
Hours: 37.5 hours per week shift pattern covering Monday to Saturday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are seeking passionate and driven individual with cleaning experience to join our friendly team in a part-time capacity.

The Job

You will be responsible for the highest standards of cleaning at a flagship mixed-use development in Peterborough. Your responsibilities will include:

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks
• Has a full, clean driving license (essential for the role)

Job Location: Peterborough (on-site)
Hours: 15 hours per week over 3 days
Annual leave: 20 days plus bank holidays (pro-rota for part-time employees)
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship