Careers at Gateway

We are an established, vertically integrated property services group delivering block management, lettings, sales, facilities management, insurance brokerage, and professional services. With a strong reputation and ambitious growth plans, we are expanding our block management portfolio and seeking a driven Business Development Executive to support this growth.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Role

This is a high-impact role focused on winning new block management instructions, building strategic relationships, and driving revenue growth. You will be responsible for identifying opportunities, converting leads, and positioning our company as the managing agent of choice for developers, freeholders, and resident management companies.

Key Responsibilities

• Identify and secure new block management instructions (RMCs, RTMs, developers, freeholders)
• Build and maintain new relationships with developers, surveyors, solicitors, and asset managers
• Respond to tenders and manage the full pitch process
• Attend networking events and industry functions to generate leads
• Collaborate with internal teams to ensure smooth onboarding of new sites

What We’re Looking For

• Proven experience in business development within property or block management
• Strong network within the residential property sector (highly desirable)
• Commercially driven with a track record of winning new business
• Excellent communication, negotiation, and presentation skills
• Self-motivated, target-driven, and comfortable working autonomously
• Full UK driving licence (required)

What We Offer

• Competitive base salary with potential commission
• Office-based working environment
• Opportunity to play a key role in scaling a high-growth business
• Career progression within a multi-disciplinary property group

Job location: Southend-on-Sea, Essex
Hours: 37.5 hours per week, Monday to Friday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are searching for an enthusiastic and motivated Conveyancer to join us as at our Head Office in Southend-on-Sea, Essex.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

• Managing your own caseload of residential freehold and leasehold sales, purchases and mortgages
• Drafting, negotiating, and implementing sale and purchase correspondence and documents
• Reporting on title, settling transactions and client reporting
• Instructing searches and reports
• Maintaining all matters using a sophisticated Case Management System
• Leading a small team of conveyancers as the department develops
• Filing and other administration

When required, you will also be responsible for a range of property management matters, including:

• Supporting all litigation matters, including County Court proceedings and First Tier Tribunal (Property Chamber) applications
• Assisting with lease extensions, enfranchisement, and RTM (Right to Manage) processes
• Handling complex enquiries raised by the Solicitors Enquiries Department on lease assignments, deeds of covenant, notice of transfer, and consents
• Providing advice, support, and guidance to Property Managers

What You Need

• You must be a qualified Solicitor (0-4 years PQE)
• Previous residential conveyancing experience

Job location: Southend-on-Sea, Essex
Hours: 37.5 hours per week, Monday to Friday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are searching for enthusiastic and motivated individuals ready to start a rewarding career with us as a Trainee Estates Manager at our office in Southend-on-Sea.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

Working alongside highly experienced property management professionals, your role will include:

• Proactively managing a diverse portfolio of housing estates
• Assisting with the preparation of Service Charge information and accounts
• Supporting budget preparation and ongoing budget management
• Handling maintenance issues promptly and effectively.
• Liaising with customers and clients to ensure high service standards
• Building strong client relationships and manage stakeholder expectations
• Using active listening and negotiation skills to resolve issues
• Demonstrating ambition, resilience, and analytical thinking.
• Receiving full training and support to achieve IRPM qualification (if not already held)

We are looking for individuals who:

• Demonstrate exceptional organisational and time management skills
• Possess excellent written and verbal communication abilities
• Showcase a proactive and solution-oriented approach to handling complex property matters
• Exhibit strong analytical and problem-solving capabilities
• Have the ability to work collaboratively within a team and independently when required

What You Need

• Minimum 1 year of experience in the property industry and/or in a customer service role
• A full, clean driving license

Job location: Southend-on-Sea, Essex
Hours: 37.5 hours per week, Monday to Friday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are seeking passionate and driven individuals with cleaning and gardening skills to join our friendly team.

The Person
You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

This role offers a wide range of responsibilities, including maintaining communal areas across residential developments in Dartford and the surrounding areas, including, but not limited to:

Gardening Duties:

• Grass cutting and lawn maintenance
• Hedge trimming and shaping
• Strimming and edging grass areas
• Weed spraying and removal
• Pruning trees, shrubs, and plants
• General garden tidying and waste disposal

Communal Cleaning Duties:

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors

The ideal candidate:

• Works well independently and as part of a team
• Maintains a consistently high standard of work
• Professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks

What You Need

• A full, clean manual driving license (essential for the role)

Job Location: Dartford
Hours: 37.5 hours per week, Monday to Friday
Annual leave: 20 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we seek passionate and driven individuals to join our friendly team.

We are looking for an experienced Carpet Cleaner who can also turn their hand to Jet Washing to cover our portfolio of properties.

Your responsibilities will include, but not limited to:

Carpet Cleaning Duties:

• Deep cleaning carpets using professional extraction equipment
• Treating stains, high traffic areas, and odour affected zones
• Applying appropriate cleaning chemicals safely and effectively
• Conducting preclean inspections and identifying areas requiring specialist treatment
• Ensuring carpets are left clean, fresh, and presentable for residents and clients

Jet Washing Duties:

• Jet washing external surfaces including patios, pathways, car parks, bin stores, and building entrances
• Removing moss, algae, grime, and surface build up
• Operating high pressure equipment safely and efficiently
• Ensuring all areas are left clean, safe, and visually improved

Additional Responsibilities:

• Basic maintenance checks on equipment
• Reporting faults, hazards, or site issues promptly
• Completing job sheets and maintaining accurate records
• Following health and safety procedures at all times
• Providing excellent customer service to residents, clients, and site teams
• Occasionally provide general communal cleaning cover, including hoovering, dusting, polishing, wiping down surfaces and sweeping.

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks
• A full, clean manual driving licence (essential for the role)
• Previous carpet cleaning or jet washing experience (preferred)
• Available for occasional Saturday work when required

Job Location: On the road, frequent stay aways will be required
Hours: 42.5 hours per week, worked across five days within a seven-day period.
Annual leave: 20 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we seek passionate and driven individuals with cleaning and gardening skills to join our friendly team.

This role offers diverse responsibilities, including maintenance and upkeep of the communal areas of two prestigious developments in Southampton, including, but not limited to:

Gardening Duties:

• Grass cutting and lawn maintenance
• Hedge trimming and shaping
• Strimming and edging grass areas
• Weed spraying and removal
• Pruning trees, shrubs, and plants
• General garden tidying and waste disposal

Communal Cleaning Duties:

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors

Other responsibilities:

• Flick testing
• Alarm testing
• AOV testing
• Fault reporting

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks
• Is available for Saturday work as and when required
• Has a full, clean manual driving license (essential for the role)
• Previous caretaker experience (preferred)

Job Location: Southampton
Hours: 42.5 hours per week, Monday to Friday
Annual leave: 20 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, an exciting opportunity has arisen for an experienced Reconciliation Analyst to join our busy team.

The Reconciliation Analyst is responsible for ensuring the accurate reconciliation of bank accounts, client accounts, and internal financial systems within the property management business. The role supports financial integrity by identifying discrepancies, resolving reconciling items, and ensuring that financial records align across multiple systems within strict reporting timelines.

The Person
You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

Key responsibilities:

• Reconcile client money accounts in line with internal controls, regulatory requirements, and company policy.
• Reconcile rental income, tenant receipts, landlord payments, and associated control accounts.
• Review and reconcile property-level cashbooks across managed portfolios.
• Ensure all transactions posted within the property management system are accurately reflected in the finance ledger.
• Investigate unallocated cash, suspense items, tenant ledger discrepancies, landlord ledger variances, and service charge balance differences.
• Support the reconciliation of deposit accounts, contractor payments, and landlord/client disbursements where applicable.
• Work across multiple properties, entities, and bank accounts, ensuring funds are correctly separated and accounted for.
• Assist in preparing supporting schedules for client reporting, year-end service charge accounts, and external audits.
• Help ensure compliance with any relevant client money protection, leasehold, or property accounting regulations applicable to the business.
• Liaise with property managers and operational teams to resolve issues relating to rent postings, service charge demands, receipts, refunds, and supplier payments.
• Support the transition and reconciliation of balances during new property mobilisations, portfolio transfers, or system migrations.

Skills and Experience

• Ideally studying toward or qualified in a recognised accounting qualification such as ACCA, CIMA, or AAT.
• Degree in Accounting, Finance, or a related discipline (desirable but not essential).
• Previous experience in a reconciliation, finance, or accounting role ideally within property management, real estate or client accounting
• Strong understanding of bank reconciliations and financial controls.
• Experience reconciling high-volume transactions across multiple systems.
• Familiarity with client money, service charge accounting, and rent accounting is highly desirable.
• Excellent attention to detail and strong analytical skills.
• Ability to investigate discrepancies and identify root causes in a timely manner
• Strong organisational skills with the ability to manage time-sensitive tasks and deadlines.
• Intermediate to advanced Microsoft Excel skills.

Job location: Southend-on-Sea, Essex
Hours: Monday to Friday, 9.00am to 5.30pm
Salary: Salary dependant on experience
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, an exciting opportunity has arisen for a Service Charge Accountant to join our busy team.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

Your role will include:

• Preparing Service Charge budgets and actively working alongside the Property Management Department to ensure that these are realistic, effective, and distributed in a timely manner to achieve KPI targets.
• Inputting budgets onto the database ensuring charges are applied correctly and apportionment's agree.
• Assisting Property Managers with account queries and budget preparation.
• Preparing the weekly budget report for distribution to DOO and GFC
• Preparing the monthly periodics report for the Corporate Department.
• Budget and variance reporting
• Raising periodic Service Charge demands and recharges as required.
• Assisting with ad-hoc projects as required.
• Preparing Service Charge accounts for the managed property portfolio to include:
• Analysis of income and expenditure
• Accruals and prepayments where necessary
• Review and analysis of the Service Charge budget to actual expenditure and prior year performance.
• Liaising with the Property Managers and external accountants to ensure accounts are complete, queries resolved and issued in a timely manner to achieve Corporate KPI targets.

The ideal candidate:

• Will preferably have Property Service Charge experience
• Has sound commercial understanding
• Possesses excellent communication skills
• Has exceptional knowledge of Microsoft Excel
• Can demonstrate meticulous attention to detail
• Has proven organisational skills

What You Need

• Applicants must be either be working towards or have reached AAT Level 3

Job location: Southend-on-Sea, Essex
Hours: 37.5 hours per week, Monday to Friday
Salary: Salary dependant on experience
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship