Property Management: Gateway’s service promise
Owning and managing leasehold properties can be a complicated business, from looking after everyday matters, such as maintenance, rent collection, inspections and accounts, to meeting industry legislation. That’s why, at Gateway, we believe in making a simple service promise.
From a property’s doorstep to our Head Office, we set and meet a strict code of conduct. This includes the following five commitments.
- We provide small teams of experts who know the properties in their care, in detail.
- Clients always speak to a Gateway professional in the UK.
- A dedicated Property Manager will undertake regular inspections, as scheduled.
- Clients and tenants have regular opportunities to provide feedback and rate our service.
- We use our expertise to address issues straightaway, avoiding common problems.
