Championing property clients: Gateway Residential launches
Driven by an ambition to offer proactive services in residential lettings and property management and deliver 100% occupancy rates, we’re delighted to introduce our latest venture: Gateway Residential. From buy-to-let owners to property investors and developers, we’re here to make a difference in the marketplace.
Whether you need a little advice or full management, Gateway Residential believes in a better way to support your unique requirements. This starts by treating each property for what it is – an individual investment – and putting customer service and regular communication first.
During 2016, we put everything in place, including the legislative framework, to offer something new from our group: residential lettings and property management which draws on our extensive experience of nationwide block management (see Gateway Property Management). Now open for business, we’re already championing the needs of a range of clients: buy-to-let owners, property investors and developers.
We see five key areas where Gateway Residential will make all the difference.
1. Delivering proactive support
For us, that means not just reacting fast when needed, but also using our extensive industry experience to pre-empt common issues when renting out property. Our service includes 24-hour support, in case of emergencies.
2. Putting customer service first
Gateway Residential builds on the group’s committed focus to getting customer service right. It’s by listening to our clients that we deliver truly tailored advice and support.
3. Providing regular communication
Many companies fall down on this important aspect of property management. While taking care of the complexity of owning investment property, we place great emphasis on keeping our clients up to date throughout each tenancy. This includes supplying timely inspection reports, regular updates and annual rent appraisals.
4. Being refreshingly open
We see our brand’s openness as essential in this marketplace. We’ve always found that our clients value our refreshingly direct approach. Gateway Residentials’ packages and charges for landlords and tenants are totally transparent.
5. Offering everything in one place
Gateway Residential clients have a full range of services to hand, from lettings and property management to property upgrade services. We offer every level of support to make sure each property attracts the best tenants and rental income. Our clients also benefit from the strength, span and scope of the Gateway Group, including highly competitive property insurance and professional building surveys and assessments to meet the latest regulations. We even sell on buy-to-let properties.
For property developers, we already have a proven track record of partnering to maximise returns. We can support from the very outset of a project, on matters such as lease structures, as well as marketing new developments and insurance cover. Gateway Residential takes this support one step further, not just in letting and managing rented properties, but also introducing investors to new property developments.
